One of the most important things that a manager does is building his or her team by bringing in new talent. The most critical step in this process is the interview. Here is a collection of tips/techniques that I usually send out a few days ahead of time to anyone that is helping me conduct interviews. Some of this stuff may seem basic, but it’s amazing how often people overlook these points.

Good interview techniques:

  • You represent your company or business when interviewing candidates. Recognize that every person who interviews for a position forms an opinion of your company based on how they are treated. In addition to selling the advantages of being an employee, every interview is an opportunity to give potential or current customers a positive view of the company.
  • Read the resumes ahead of time. Don’t cram 30 minutes before the first interview.
  • Create your planned list of questions prior to the interview. You don’t have to follow it verbatim, but you shouldn’t be fumbling to come up with questions during the interview.
  • Numerous studies have shown that past behavior is the best indicator of future success. As such, questions should be behavior-based. Behavior-based questions ask candidates to give specific examples of what they did and the steps they took to accomplish their results.
  • Ask follow-up questions.
  • Turn off your pager/cell phone and close your laptop. If interviewing at your desk, you should turn off your monitor and forward your desk phone directly into voice mail. Remove all possible distractions.

Fair Hiring Practices: >> READ THE REST OF THIS ENTRY >>